FAQ's:
Who are we?:
Pretty
Please Designs, based in Boca Raton, Florida has been pleasing boutique
owners and their customers since 2002. We are a wholesaler of high
quality stretchy, embellished hair accessories and diaper covers. Our
products are manufactured domestically to ensure quality and
consistency. They are custom designed and made using only superior
quality materials.
Our handmade stretchy and comfortable hair
accessories and diaper covers are current and fresh, giving new
direction to the business of girls' accessories. Our headbands quickly
become a girl's favorite, which they ask for by name in our current
boutiques. Our Tushies (diaper/underwear covers) also became a great
product line for newborns to preschoolers to cover their Tushies while
playing but not squeezing their legs with the typical elastic leghole.
Our
products display and sell so well that we continue to attract upscale
boutiques internationally who purchase our products for resale. If
you're searching for trendy-yet-classic and comfortable pieces, which
your customers will love, you've come to the right place.
How can we get ahold of you?
Hours: Monday thru Friday
9:00-5:00 Eastern Time
E-mail: Lisa@PrettyPleaseDesigns.com
Phone:
1-561-239-0646
Fax: 1-561-218-1160
What is your check policy?
Business and cashiers checks are welcome.
Any returned check is subject to bank fees, checks will be redeposited,
or cashiers check will be required.
How do we make sure the orders aren't fraudulent?
We check all orders very carefully and do not
ship orders until payment is cleared or authorized. Generally, we
require all orders are shipped to the same address as that associated
with the credit card. We also impose additional methods to prevent fraud
with the latest technology available associated with credit card
processing and other methods tracked during your ordering process
Do you ship Internationally?
We
currently ship to Puerto Rico, Canada, Panama and Japan. All other countries please
inquire by email or phone for specific policies to your country.
What are your payment options?
We accept Visa,
MasterCard, PayPal, Money Orders, and Checks.
How do you protect our information?
Your
privacy is very important to us. We do not distribute your personal
information to third parties for any purpose.
How do you handle returns?
We expect that you and
your customers will love our products. Each product is made by hand.
If you receive an item that is defective, we will happily replace it for
you. When we receive the merchandise back we will promptly send a
replacement. Refunds will not be given for worn, damaged or custom
ordered merchandise. Sorry, no refunds for shipping costs. Please call
us for return instructions. For non-damaged returns there is a 20% restocking fee, since all items are custom-made for your store.
What is your policy on sales tax?
To place a wholesale order buyer must provide proof
of sales tax exemption. Please no ebay resellers allowed.
For retail customers please use the shopping cart offered
throughout our website. Florida residents excluded.
We do not collect sales tax and do not
sell direct to individual consumers in the State of Florida. Please shop with a
local Florida retailer.
When applying to be a wholesale
customer, we will need to have your business sales tax identification
number on file. Please fax to 561-218-1160 prior to your initial order.
Can we see a sample of your product?
We will gladly send a
store buyer a sample of our headbands so you can examine the quality of
our products. This is to insure that you are ordering the finest
children's headband available. You can also visit us in one of our showrooms, or at one of the many markets we attend. Please see our calendar of events.
What shipping method do you use?
Orders are processed within 14 business
days, plus shipping time. All orders will be shipped via UPS unless
you select another shipping option. We do not ship to P.O. boxes.
What are your wholesale requirements?
-Buyer
must provide proof of sales tax exemption. Please fax to 561-218-1160
prior to your initial order.
-Minimum order is $175.00. This can be
made up of any color combination and style.
-You may phone, fax or
email your order. Please jump to "how to order" for additional
information-here.
Do you sell retail?
Our
products may be purchased directly from our
retailers and e-tailers found here.
We sell
direct to customers outside of locations where our stores are located.
Please look at our Retailer List to find a Retail Store near you.
We
do not sell direct in the state of Florida.